Raise a query about my order

To enquire about anything relating to your order, you should contact the retailer directly using our interactive Help Centre.

You can start using our interactive Help Centre from the previous page. To start your enquiry, click back and answer “YES” to the question

‘Does your enquiry relate to an existing order? 

You can use the Help Centre to raise enquiries for matters such as:

- Returning something.

- Getting tracking information.

- Cancelling or changing your order.

- If something is damaged or missing.

- If you’ve received the wrong item.

- Product, Account or Payment questions.

- And more!